BMW Welt and BMW Museum are expected to remain closed to the public until May 31, 2021. Customers who have scheduled an vehicle collection with us can pick up their vehicle at BMW Welt as part of a shortened vehicle handover and in compliance with applicable clearance and hygiene rules. BMW Group plant tours can unfortunately not be offered until further notice.
BMW Museum, the BMW Junior Museum, the Bistro M1 and the BMW Museum Shop will remain closed to the public until May 31, 2021.
Please plan to be on site approximately 15 to 30 minutes prior to the start of the tour in order to pick up and pay for your tickets. Make sure you and your group arrive at the meeting point at least 5 minutes before the start of the tour.
BMW Welt: Reserved tickets for guided tours can be collected at the Central Counter in BMW Welt (8:30 am to 5:00 pm/Sundays 9:00 am to 5:30 pm). The Central counter is located on the ground floor in the center of the building, on the opposite side of the North Entrance and next to the Bistro Cooper’S. Click here for precise directions with google maps.
BMW Museum: Reserved tickets for guided tours can be collected at the counter in the BMW Museum (Tuesdays to Sundays 10:00 am to 6:00 pm). The ticket counter is located directly opposite the entrance. Reserved tickets for guided tours can also be picked up at the BMW Welt Central Counter. Click here for precise directions with google maps.
BMW Group Classic: BMW Group Classic does not have its own ticket counter. For this reason, you have to collect and pay for your BMW Classic tickets beforehand in the BMW Welt or in the BMW Museum. We recommend that you do this at least 30 to 45 minutes before the start of the guided tour.
Please note that the locations BMW Welt (Am Olympiapark 1) and BMW Group Classic (Moosacher Str. 66) are 1.3 kilometres away from each other on foot (approx. 15 minutes) or one underground station (U3 Oberwiesenfeld). As parking facilities at BMW Group Classic are very limited, we recommend parking at BMW Welt or in the P+R Car Park Olympiazentrum. BMW Group Classic can be reached on foot (1.3 km) or by public transport.
At the BMW Group Plant Munich: you will receive your tickets for reserved tours either at the BMW Musem or BMW Welt ticket counters.
If you wish to purchase a ticket for a guided tour without a reservation, you can obtain all information about the guided tours taking place and the tickets available at the ticket counters in the BMW Museum and the Central Counter at BMW Welt. Please note that the demand for the few available tickets is very high. Therefore, we advise you to make a reservation in advance via email firstname.lastname@example.org or by telephone 089 1250 16001.
Your reservation for individual tickets or a group ticket, made via email@example.com or by telephone (089 1250 16001), can be cancelled free of charge up to 7 days before the tour date. Otherwise we will have to charge the total costs. Cancellations must be made in writing (by e-mail). Please note that already paid tickets are excluded from refund. BMW AG reserves the right to restrict or cancel tours already booked for operational reasons. In this case, the price of your tour will, of course, be refunded.
Please refer to your booking confirmation for the exact time and starting point.
BMW Welt guided tours: Counter Guided Tours (opposite the MINI area)
BMW Group Plant Munich tours: BMW Welt plant tours area (on the ground floor behind the Lifestyle Shop)
BMW Museum guided tours: Museum foyer, to the right of the ticket counter
BMW Group Classic guided tours: Café Mo66 at Moosacher Str. 66
Access to BMW Welt, the BMW Museum and BMW Group Classic is generally barrier-free. However, due to daily restrictions, we would ask you to inform us at the time of booking for you individually or for your group tour if, for example, you are in a wheelchair. The guided tours of the BMW Group Plant Munich are also generally barrier-free. However, the accessibility must be checked on a daily basis. Again, please inform us when you make your reservation.
You can find more information on accessibility at: https://www.bmw-fwelt.com/de.html#tab4ID.
Please understand that it is not possible to spontaneously postpone a guided tour due to the many guided tours offered. If a group is delayed, the duration of the tour will be shortened accordingly. In the event of a delay of more than 20 minutes, we reserve the right to cancel the tour without refund. In the case of individual guests being late for a group tour, it is unfortunately not possible for us to wait for you with the whole group or to delay the start of the tour.
We are happy if children take part in our guided tours. However, our tours of BMW Welt, the BMW Museum, BMW Group Classic and the BMW Group Plant Munich are not tailored towards children. We would be happy to talk about which tours are suitable for children in a personal conversation. Please contact the Information Service at firstname.lastname@example.org or by phone on 089 1250 16001. For safety reasons, children under the age of 6 are not permitted to enter the BMW Group Plant Munich and children between 6 and 14 years of age must be accompanied by an adult. As a special offer for children, the BMW Group Plant Munich offers tours for primary school classes. This is a combination of a guided tour and an exciting workshop. You can find all information here: https://www.bmw-welt.com/de/experience/popups/fuehrungen-erleben/werkfuehrung-grundschule.html.
BMW Welt and BMW Museum, offer BMW Group Junior Programme with a variety of workshops, in which young visitors can participate - all information is available here: https://www.bmw-welt.com/de/experience/juniorprogramm.html.
Our guided tours of BMW Welt, the BMW Museum, BMW Group Classic and the BMW Group Plant Munich are conducted in German and English by standard. For bookings by individual guests, these tours take place at set times, so you can be sure that you will experience your tour in your preferred language right from the start.
The following applies to group tours: Please let us know in which language you would like the tour to be in when you make your reservation. If you need to change the language again, please let us know as early as possible. In exceptional cases, it is possible to request guided tours in French, Italian, Spanish, Russian and Chinese in addition to German and English at BMW Welt. However, this must be requested and confirmed at the time of booking. Please note: For safety reasons, all participants in a guided tour of the BMW Group Plant Munich must understand the spoken language, otherwise participation is unfortunately not possible. Please inform us well beforehand if you are bringing an interpreter to your tour and allow some time before the start of your tour so that the interpreter and tour guide can coordinate their work.