THE BIG DAY.
Collecting your automobile at BMW Welt.
Collecting your new BMW is the climax of your visit to BMW Welt. And it should not be the only one.
At BMW Welt you can enjoy the full BMW experience with all of your senses. Immediately you arrive, we welcome you at the check-in and accompany you through the rest of the day. There are many surprises in store. For instance, you can go on a tour of the plant or visit the BMW Museum directly opposite BMW Welt. Or you can choose to do so on the day before or after you have collected your car.
Take the time you need to explore the world of BMW. We recommend two days for the ideal visit if you want to discover all of the facets BMW Welt has to offer. It’s well worth it.
Your BMW partner or your BMW branch will be pleased to make an appointment for you to collect your vehicle and to explain the services for the preparation of your visit. To prepare your visit, they will be pleased to advise you on the services provided as part of the three different program variations available.
Welcome to BMW Welt.
If you wish to come to your automobile takeover in your own car, you can leave it with us at the south entrance and we will park it for you free of charge. But maybe you would like to hand over your rental car or are brought to the BMW Welt by shuttle service, by chauffeur or by taxi? Which ever way: We are looking forward to your visit and will be awaiting you at the information desk. Here you can give up your luggage which we will store until you have taken over your new BMW.
Subsequently, we will welcome you at the Premium Lounge which is exclusively reserved for you and your party. Here, we will collect your pick-up bag with all your documents and prepare them for the automobile takeover. In the meantime you can book the program for the day and discover the facetts of the BMW Welt in peace and quiet.
The Premium Lounge is the starting point for all activities connected with the collection of your new automobile. Here, you have the chance to enjoy the impressive view of the BMW tower and the BMW Museum and get into the mood for the upcoming experiences. Our generous bar offers various snacks and drinks for every time of day. The inviting leather couches offer you a place to relax. You can also connect your laptop or use one of the internet work stations. Pre-school children can play in the specially designed Children’s Lounge. You can discuss questions concerning your day planning, your stay in Munich or further travel plans with our trained staff.
PRODUCT INFO CENTER.
The excitement builds.
Before the highlight of your visit to the BMW Welt, the automobile takeover, we offer you the possibility to receive a thorough briefing in our specially conceived Product Info Center. It is specifically developed for your engine type and range of equipment. In this way you can get acquainted with your new BMW and its features before you really get into the car for the first time. What is so special about it: In this form it is unique and can only be experienced at the BMW Welt.
The topics of the briefing include design, safety, service, performance, driving dynamics and ease of operation. The first stage of the Product Info Center is the so-called Info Table. On touch screens you will see a 3 dimensional rendering of your BMW. Your personal assistant will then brief you on the special features of your new BMW. Subsequently you will continue to the Info Module. With the aid of a steering wheel, two pedals and an iDrive controller you will have the chance to get familiar with important features and equipment, such as adaptive cornering lamps, iDrive, Night Vision and many more during a multi-media “test drive“.
There is a further exhibit at the Product Info Center which demonstrates the sensory experience in the car. With the help of examples you will find out what your new BMW feels and sounds like.
The big moment.
Now is the time. You will receive your new BMW. Your customer assistant will pick you up at the Premium Lounge and will lead you down the Gallery stairs to the Premiere. We will set your new BMW on one of 30 individual presentation platforms – so that you will remember this moment for a long time. We will capture this moment in a photograph.
Your customer assistant will present your new BMW to you. Together you will make all your individual adjustments. He will brief you on all the details of the control elements and the special equipment. In this way you will be properly prepared for your first trip.
Whether this trip is back home or on holiday – for us there will only remain one more thing to say: Say hello to the road for us.
An overview of the main services.
Wenn es um die Automobilabholung in der BMW Welt geht, ist Ihr erster Ansprechpartner Ihr BMW Vertragshändler oder Ihre BMW Niederlassung. Dort werden all Ihre Fragen beantwortet.
Neben unserem Fahrzeugbriefing im Produkt Info Center und der Fahrzeugeinweisung durch Ihren persönlichen Kundenbetreuer bieten wir Ihnen unter anderem folgende Leistungen:
Your personal vehicle specialist welcomes you and discusses the day's program with you, from the explanation of your new BMW automobile through to the actual handover.
Product Info Center.
At a globally unique simulator you are provided with an exclusive presentation of your vehicle prior to the handover itself.
Guided tour of the BMW Plant.
You are given a fascinating insight into all areas of automobile construction at the main BMW plant. If the BMW plant happens to be closed to visitors for technical reasons or at weekends, "bridge days" and public holidays, you will be given an exclusive tour of BMW Welt.
Visit to the BMW Museum.
The BMW Museum invites you to an exciting stroll through 90 years of the BMW brand. Discover more than 120 of the brand's most valuable and attractive automobiles, motorcycles and engines displayed on a surface area of 5000 m².
Snacks at the Premium Lounge.
The Premium Lounge is the starting point of all activities relating to the collection of your new BMW. In addition to food and drink there is also a large selection of the day's newspapers and magazines as well as internet access for you to make use of at will.
Feel free to bring your children along with you. You can rest assured we will take excellent care of them. With its adventure spaces and workshops for children and young people aged between 5 and 13, the BMW Welt Junior Campus provides the opportunity to research and experiment on topics relating to the theme of mobility.
Particulate emissions sticker.
If you opt to collection your automobile at BMW Welt, we will apply for the particulate emissions sticker on your behalf. The particulate emissions sticker has been obligatory since 2008. All new BMW automobiles fall into at least Pollutant Class 4.
Partial fuelling and parking service.
The first few bends are on us. With a start-up reserve of 20 litres you can set off home without having to worry about fuelling right away. Our free parking service is of course available to you as well.
The collection of your new BMW is of course the climax of your stay at BMW Welt. A photograph is taken at the handover and you can take this away with you as a memento.
Please note that some services are not available at all times, e.g. guided plant tours at weekends, on public holidays and 'bridging days' (days between a public holiday and a weekend) The price for this unique experience is EUR 555.- incl. VAT (instead of transportation costs, applies to Germany). Automobile collection at BMW Welt is currently possible for customers from Germany, USA, Canada, Austria, France, Spain, Belgium and Italy. Other countries will follow.